NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Greeny173's avatar
Greeny173
Aspirant
Dec 03, 2025

RS300 & Brother Printer

I just recently replace my old NETGEAR router for the RS300.  Installation did not go very well at first.  After getting my ISP involved we got everything working (TVs, Telephone, and Alarm system) but the printer has been a hassle,  My Brother MFC-895DW connected right up to my SSID and inside my router login it shows up on my wireless devices.   But it will not print,   Shows printer is offli8ne.   Worked great with my old NETGEAR router.  

11 Replies

  • StephenB's avatar
    StephenB
    Guru - Experienced User
    Greeny173 wrote:

    My Brother MFC-895DW connected right up to my SSID and inside my router login it shows up on my wireless devices.   But it will not print,

    Did you try uninstalling and reinstalling the printer software on your PC

    • Greeny173's avatar
      Greeny173
      Aspirant

      Yes, I removed the software and reinstalled it on my printer and then removed the printer on my router login and reinstalled it.      I worked with a technician from Brother and he walked me through steps to get my printer working and eventually said it comes down to the router.   

      • Greeny173's avatar
        Greeny173
        Aspirant

        I misspoke!!   I never got the software to get past finding the machine on the setup.  Instead I inputted the SSID and ip.  Then I went back and attempted to find the machine to get the software to continue installing.   Nothing.  Stuck at that step.   

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User

    Does the printer have the same IP address on the RS300 that it had on the previous WiFi router?

     

    • Greeny173's avatar
      Greeny173
      Aspirant

      To be truthful, I can't remember, but will do a deep dive to find out.    The printer and the router have the same i.p address and show connection successful.