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hockeynut192's avatar
hockeynut192
Follower
Apr 04, 2026

RS600 not connecting

I have  the same issue will work when hooked up to old router but not directly to modem.  Did Netgear get you a solution?

 

2 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    What modem do you have? 

    What firmware version are you on? 

    What error do you get? 

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Whats not connecting? 

     

    Did you power off the ISP modem then back ON when you connected the RS router? 

    My RS600 is currently online with a CM3000 modem. Working good here.

    hockeynut192 wrote:

    I have  the same issue will work when hooked up to old router but not directly to modem.  Did Netgear get you a solution?