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DoraLC's avatar
DoraLC
Aspirant
Nov 21, 2025

RS700 firmware 1.0.9.16 issue

Hi all,

I updated the FW to 1.0.9.16 from 1.0.7.96. The Internet LED light turns red around 1 hour after updating the FW. When the internet LED is red, no network for the devices even the PC connected by wire. I try to solve it by rebooting the router and the modem. But this didn’t help. I have to reboot the router every hour. Then I roll back the FW to 1.0.7.96. This seems rolling back FW solved the problem. 

1 Reply

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? 
    Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended. 

     

    Was protection engine enabled on the routers web page? 

    Is IPv6 enabled on the routers web page?

    Using ISP DNS or custom DNS?

    Which ISP are you connected with?