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smoothster's avatar
Jul 22, 2025

Unable to upgrade FW stuck on firmware v1.0.7.86

RS700 stuck on firmware v1.0.7.86_2.0.82

My RS700 shows a firmware update available, but the update process goes through and ends up with the original version.

 

I have even tried a factory reset just taking the default settings to get online and then upgrading and it appears to go through all the steps but ends up on the original firmware.

 

I have tried manual updates with different browsers 

 

I have been offered
v1.0.7.96
v1.0.9.6

neither firmware upgrade will take. currently always stuck on v1.0.7.86

6 Replies

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  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    This is a beta unit that we've already troubleshot. I'm hoping that NG can help on this one.

    Seems like the router maybe in some read only or has a fault in the FW partition area that is not allowing new FW to be loaded and processed. 

    BH_C​ RichardTTT​ 

    • smoothster's avatar
      smoothster
      Star

      I successfully upgraded automatically and manually throughout the beta without issue and once after beta.

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Passed to NG. Someone should be reaching out to you. 

    • smoothster's avatar
      smoothster
      Star

      tried tftp, but don't think I ever successfully got the RS700 into tftp mode

      • RichardTTT's avatar
        RichardTTT
        NETGEAR Expert

        Hi,

         

        I just PM you a message, can you check it?

         

        Thanks,

        Richard.