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Forum Discussion
Adding existing local user to ReadyCloud
Hi!
My wife is already a local user on my RN102.
Now I want to invite her to use ReadyClous access. I am myself registered as user ReadyCloud and the admin of my RN102 there. This account works fine.
So I logged into ReadyCloud.netgear.com to invite her. Following the FAQ, I found a share to add "Full Folder Access"
In the "Shared folder options..." popup, I entered her email, and was told (correctly) that she did not exist as a ReadyCloud user, and thus would be sent an invite.
But the next moment a new popup overlayed, saying:
Invite new user error: Inviteuser failed - Local User Exists.
This effectively canceled the invite.
So here we are. A local user indeed exists on the RN102 with the same email address. How can I give her access to the ReadyNAS via ReadyCloud?
(no, I was not helped by the other related threads in here. I did check them)
5 Replies
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Hi claushindsgaul,
Welcome to the community!
Make her a ReadyCLOUD account through https://readycloud.netgear.com/ and once done, give her "Full Folder Access" while you're ReadyCLOUD ID is logged in as admin.
Hope this helps!
Kind regards,
BrianL
NETGEAR Community TeamHow does one know if "while you're ReadyCLOUD ID is logged in as admin" ? When I set up ReadyCLOUD I don't recall an option or area where the admin was assigned.
Hello SAJoseph,
You know you are logged in as the main ReadyCloud user of the NAS that has admin rights when you have the option of adding/inviting users.
I suggest changing the email address of her local user account since local access's email address does not matter. ReadyCloud user's email address is more important as the user will receive the invites through email.
Also, make sure the userID you create for ReadyCloud is not the same with any local usernames nor share names.
Regards,
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