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Forum Discussion
Solved
After Firmware Update to 6.5.0 the New ReadyCloud Will Not Discover My RN102
I am on a Mac OS 10.11.5 I have updated the firmware for my ReadyNAS 102 to 6.5.0. I've signed into ReadyCloud with my Netgear Support account. I've downloaded and installed the new ReadyCLOUD ...
Hello ReadyJoe,
Logging in to ReadyCloud when you have updated to FW 6.5.0 needs myNetgear account which should be in an email format. Please check on the admin page if the ReadyCloud account is still entered under Cloud and if that is still using the old account, it needs the myNetgear account entered too in an email format.
Test first at readycloud.netgear.com before checking on the desktop app.
Regards,
I have the same problem. You've removed the username login option on the readycloud client and using my already associated email address gives the error the OP has described. What is a myNetgear account?
It's OK, i've figured out what the account is but i've lost a day's connection to my NAS as I have to be logged into the admin portal to fix it. Awesome, thanks.
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