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Forum Discussion
Solved
After Firmware Update to 6.5.0 the New ReadyCloud Will Not Discover My RN102
I am on a Mac OS 10.11.5 I have updated the firmware for my ReadyNAS 102 to 6.5.0. I've signed into ReadyCloud with my Netgear Support account. I've downloaded and installed the new ReadyCLOUD ...
Hello ReadyJoe,
Logging in to ReadyCloud when you have updated to FW 6.5.0 needs myNetgear account which should be in an email format. Please check on the admin page if the ReadyCloud account is still entered under Cloud and if that is still using the old account, it needs the myNetgear account entered too in an email format.
Test first at readycloud.netgear.com before checking on the desktop app.
Regards,
Thanks, mate. I'll see what i can do when i get home.
To upgrade to use the new accounts you should follow the instructions in ReadyCLOUD to MyNETGEAR Single Sign-On FAQ
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