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Solved
After Firmware Update to 6.5.0 the New ReadyCloud Will Not Discover My RN102
I am on a Mac OS 10.11.5 I have updated the firmware for my ReadyNAS 102 to 6.5.0. I've signed into ReadyCloud with my Netgear Support account. I've downloaded and installed the new ReadyCLOUD ...
Hello ReadyJoe,
Logging in to ReadyCloud when you have updated to FW 6.5.0 needs myNetgear account which should be in an email format. Please check on the admin page if the ReadyCloud account is still entered under Cloud and if that is still using the old account, it needs the myNetgear account entered too in an email format.
Test first at readycloud.netgear.com before checking on the desktop app.
Regards,
Thanks for all the replies everyone.
My issue was resolved by going into the admin screen on the ReadyNAS and checking what email was associated with the ReadyCLOUD. It was a different one than what I was signing into http://readycloud.netgear.com/
I clicked the 'Leave' button and then signed into ReadyCLOUD on the admin page again using the correct email address and password.
Then the ReadyCLOUD app found the folders and it looks like I'm back in business.
I appreciate all the help here.
hi,
i did the same thing and it worked for me but i cannt login on the windows pc app. it just says "online(vpn Disconnected)"
on local it works but not on the WAN , all green check marks and no thing.. HELP!!
Are you using the latest version of the Windows App?
RyeBread, please try to stick to the one thread per issue. There is no need to post in several different threads about the same issue.
Obviously
OK, so I'm at home now and can access the NAS properly through the webpage on my LAN. If i log into readycloud i can see my NAS but no content whatsoever. I got this also when i tried at work, remotely.
I checked that the account in cloud users was associated with my email and it is.
I left the old readycloud and rejoined using the email login and it seems to work but i won't know for sure until i get to work and try using the app.
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