After Firmware Update to 6.5.0 the New ReadyCloud Will Not Discover My RN102

---

RyeBread wrote:

are you telling to use some other "thing" because NETGEAR cant get there ducks in a row?

---

Like mdgm, I'm a belt+suspenders guy myself.  It's not so much about Netgear (though that might be the issue in your case).  When I travel, sometimes the local network security policies block my remote access.  OpenVPN is a possible backup (and is also secure).  I use it instead of ReadyCloud myself.  FTPS and remote desktop are my backup methods.

OwnCloud is perhaps another way.

So Netgear are going to leave us hanging with the VPN disconnected thing are they??

If you're currently travelling and we need to check things on your NAS and you can't currently access it there's not much that can be done till you get home from your trip.

Home from what trip?

Hmmm must have been thinking of another thread where someone had said he was on the other side of the world to his NAS box.

hi,

well... My NAS is about 3hours away all the time, at a members house, but i did see the post you are talking about.... Anyways I better get off this forum before i get kicked off. trying really hard to bite my tongue!  ill just say this, THANKS AGAIN NETGEAR FOR MAKING A REALLY SOLID SOFTWEAR, AGAIN ... FTPS will have to do..

P.S. YES!! they are going to leave us hanging

Thanks for not helping.

Ryan Christianson  

Hi, i'm the one who is currently on the oppositeside of the world to my NAS, but O've had my PC turned on and I can access it via TeamViewer.

I don't often have agood signal, so will appreciate instructions I will complete as time permits, Then I'll update as instructed and update this thread.

I dd get an email about the change, but got the impression it would work seamlessly. I thought wrong, lol...

Have you tried all the suggestions in ReadyCLOUD to MyNETGEAR Single Sign-On FAQ ?

There have been some recent additions to this FAQ.

The only thing that's even remotely pertinent to my situation is the question "What should I do if I upgrade my ReadyCLOUD account to a MyNETGEAR account but I do not see my ReadyNAS systems in ReadyCLOUD?" and the suggestion "Check the DNS settings on your ReadyNAS system to make sure that it can resolve domain names, for example netgear.com" but i've no idea what "resolve domain names" means. The NAS definitely has internet connectivity.
I did mention that I said i can actually see the NAS and its contents through the web portal "readycloud.netgear.com". I've already left the cloud and rejoined as i had to do this in order for the new email login to work

Any other pearls of wisdom? Also, I opened port 6300 months ago.

Also also, When i use my iPhone and your wonderful rcloud app it states that the NAS is online but when i click the NAS it goes to disconnected.