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Forum Discussion

paulinde's avatar
paulinde
Aspirant
May 11, 2019

Amazon Drive not uploading file that grows over 1G

By accident I found that one of my files that had grown over 1G stopped uploading last month with no notification.  Is there a new file size limit? Currently on 6.10.0 

10 Replies

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  • Marc_V's avatar
    Marc_V
    NETGEAR Employee Retired
    May 14, 2019

    Hi paulinde

     

    What type of file is that? and how it got that large? Usually files are not copied if they are in use at the time of backup. I don't think there's limit when it comes to upload or even download. 

     

    You can send me your NAS logs so we can check if available.

     

     

    Regards

    • StephenB's avatar
      StephenB
      Guru - Experienced User
      May 14, 2019
      Marc_V wrote:

      I don't think there's limit when it comes to upload or even download. 

      I believe there is a limit with Amazon Drive.  Their web interface is limited to about 2 GB, and their sdk is limited to about 50 GB.

      • schumaku's avatar
        schumaku
        Guru - Experienced User
        May 16, 2019

        StephenB perfectly correct! Beyond, some 3rd party tools fail randomly on files > 1 GB, too.

    • paulinde's avatar
      paulinde
      Aspirant
      May 16, 2019

      Looking at log it seems to have happened after firmware update.  File is an Outlook .pst 

       

      Would not let me attach log files here in forum.

      • StephenB's avatar
        StephenB
        Guru - Experienced User
        May 16, 2019
        paulinde wrote:

        Would not let me attach log files here in forum.

        In general you shouldn't - there is some personal info in the log zip file.

         

        You can attach screen shots, or save a portion of the lot as PDF.  You can also cut/paste sections into a post (the "insert code" feature is a good way to do that).

    • paulinde's avatar
      paulinde
      Aspirant
      May 18, 2019

      Attached file shows files and NAS log from time frame.

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