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Forum Discussion
ylafont
Feb 08, 2018Aspirant
Cannot connect to ReadyCloud
I think i have tried everything and cannot connect to ReadyCloud,
Changed DNS to 8.8.8.8
Disable IP 6
made sure UPnP is enable
All APPS appeare in Cloud tab, Amazon, goodle Drive, Az...
JohnCM_S
Feb 08, 2018NETGEAR Employee Retired
Hi ylafont,
Please try disabling the antivirus on the NAS and check if you will be able to join the NAS to Readycloud. If it is still the same, please download the system logs of the NAS and then do an OS re-install.
Regards,
JohnCM_S
NETGEAR Community Team
ylafont
Feb 08, 2018Aspirant
Anti-Virus is not enabled on the NAS, this is also fresh install of the OS, and Firmware(6.9.2).
Out of nowhere the NAS reported ERR: No drives available on boot up a few days ago, which i cannot comprehend. After swapping drives back and forth, removing the MBR from the drives and updating the firmware. I have manage to get it back up and running. These are all new 6TB drives (WD reds). The cost is however, all data lost. luckily - this is a back up NAS! Now the scary thing is on reboot, it happen again. (hoping and praying it is stable now)
Logs are here
Thank you for the assistance.
- ylafontFeb 08, 2018Aspirant
New logs link
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