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Forum Discussion
rodcrit
Sep 05, 2015Luminary
cannot install readycloud on win10 PC - npf.sys not available
have just set up a new rn20400 system. I have some user problems - but that is another story. I am trying to install the readycloud app on my windows10 tablet, but it fails. the install reports n...
- Sep 07, 2015
rodcrit wrote:
thanks for response:
we have 3 independent pcs on my home network.... mine and wife's hard wired on network and daughters on wireless connection to network from tablet pc.
Ok. There are two ways to proceed.
-If you are using local log ons for Windows (instead of using the Microsoft account) you can simply create a user name for each of you on the NAS that matches the windows log on (user and password). Every time you change the windows password, you'd also need to change the NAS password for that user.
-If you are using the Microsoft account (or if you simply prefer it) you can set up different user names on the NAS (again one for each of you), and then use Windows Credential Manager are each PC. You'd enter a windows credential, specifying the NAS name, using the NAS user logon/password that you want for that PC.
Once you've done that, each PC will show a private folder (matching the NAS user for the PC) and the public folders when you access it with \\nasname.
You can also use the NAS IP address if you'd rather use that (instead of the NAS name). That would need its own credential in the credential manager (but can use the same user/password).
StephenB
Sep 05, 2015Guru - Experienced User
You need to run the windows 10 beta. https://community.netgear.com/t5/ReadyNAS-Beta-Release/ReadyCLOUD-Windows-App-Beta-1-7-1205-335/m-p/966797#U966797
- rodcritSep 05, 2015Luminary
OK - thankyou for that
have successfully installed it on both desktop and tablet..... taskmanager shows that the app is running, but how do I actually use it?
It woke up on the tablet once - but dont know what I did to get t to do so, but now no indication on either machine of what to do to get it started to access my NAS system.
your further assistence greatly appreciated.
- StephenBSep 05, 2015Guru - Experienced User
Start be reading through this: http://kb.netgear.com/app/answers/detail/a_id/29785/~/readycloud-index
- rodcritSep 05, 2015Luminary
Those articles seem to suggest that I have got a readycloud window open ---- but I havent.
yes the app is running, but there is nothing on my screen to allow me to use it. there are no windows open
how do I get a window to open so that I can connect to my NAS system ?
all help is much appreciated
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