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cannot install readycloud on win10 PC - npf.sys not available
have just set up a new rn20400 system. I have some user problems - but that is another story. I am trying to install the readycloud app on my windows10 tablet, but it fails. the install reports n...
rodcrit wrote:
thanks for response:
we have 3 independent pcs on my home network.... mine and wife's hard wired on network and daughters on wireless connection to network from tablet pc.
Ok. There are two ways to proceed.
-If you are using local log ons for Windows (instead of using the Microsoft account) you can simply create a user name for each of you on the NAS that matches the windows log on (user and password). Every time you change the windows password, you'd also need to change the NAS password for that user.
-If you are using the Microsoft account (or if you simply prefer it) you can set up different user names on the NAS (again one for each of you), and then use Windows Credential Manager are each PC. You'd enter a windows credential, specifying the NAS name, using the NAS user logon/password that you want for that PC.
Once you've done that, each PC will show a private folder (matching the NAS user for the PC) and the public folders when you access it with \\nasname.
You can also use the NAS IP address if you'd rather use that (instead of the NAS name). That would need its own credential in the credential manager (but can use the same user/password).
thanks for response:
we have 3 independent pcs on my home network.... mine and wife's hard wired on network and daughters on wireless connection to network from tablet pc.
rodcrit wrote:
thanks for response:
we have 3 independent pcs on my home network.... mine and wife's hard wired on network and daughters on wireless connection to network from tablet pc.
Ok. There are two ways to proceed.
-If you are using local log ons for Windows (instead of using the Microsoft account) you can simply create a user name for each of you on the NAS that matches the windows log on (user and password). Every time you change the windows password, you'd also need to change the NAS password for that user.
-If you are using the Microsoft account (or if you simply prefer it) you can set up different user names on the NAS (again one for each of you), and then use Windows Credential Manager are each PC. You'd enter a windows credential, specifying the NAS name, using the NAS user logon/password that you want for that PC.
Once you've done that, each PC will show a private folder (matching the NAS user for the PC) and the public folders when you access it with \\nasname.
You can also use the NAS IP address if you'd rather use that (instead of the NAS name). That would need its own credential in the credential manager (but can use the same user/password).
I think we have gone a bit off topic in these discussions - but thank you - I greatly appreciate your patience and I think I ( with your help) I have now understood the basics of what is happening.
There are a couple of problems which I dont understand, but have worked around those and all is as I want at the moment.
back on topic - getting access via the cloud on remote tablets and smart phones for instance.
I have a samsung s5 smartphone. using the readycloud app I can access my admin account wth no problem - which allows me to see all public folders, but when trying to access either private login accounts, I get error could not validate with ready cloud server. How do I register my user accounts with the ready cloud server ?
I still havent worked out what is happening on my Windows tablet with readycloud, but will come back to that when I have more confidence on what I am doing.
once again - thank you for you help and assistance
With ReadyCloud you need cloud user accounts. Unfortunately they can't be tied to an existing user account on the NAS, so you end up w/o access to the home folders. In my opinion a regrettable oversight on Netgear's part.
I use ES File Explorer on my galaxy, and have the NAS/router set up for ftps. That avoids the need to use ReadyCloud to access from my phone.
OK - disastrous day today.... somehow removed my admin login to the unit this morning - could not access the system to do anything. Eventually did factory reset and went back to square one.
have rebuilt system more or less, although the network access to the unit seems to have changed ... cannot do what I did before on folders. anyway seem to have got things more or less working again.
so back to last conversation.... assuming I accept that I cannot access private folders over cloud login from remote, how do I set up a cloud user. have gone to readycloud and got to the manage screen --- there I can delete any existing users - but does not tell me how to set up new cloud users.
if I go to admin page / cloud and try to add a user, it says go to readycloud to add user... but... etc see above.
now am getting tired.... and my head hurts. sorry to be a nuisance.
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