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Forum Discussion
nige_b
Jul 14, 2013Aspirant
Cannot reset ReadyCloud password
Hi, I have just got the ReadyNAS RN102 and installation using the ReadyCloud option worked fine. Later in the day I tried to log in using my ReadyCloud account but I could not log in. I have...
vandermerwe
Jul 14, 2013Master
Have you used:
https://www.readycloud.com/accounts/password/reset/
Try clearing your browser cache or using a different browser ( eg chrome )
I have the same problem with readycloud "losing" the device even though it is accessible via RAIDAR. I have an open support case about this and other issues. I would suggest you open a support case as well - even if you regain access. Netgear need to fix this. The more of us who report the problem the more important it should become for them to take the problem seriously. They keep telling me to try a different browser, when really they should be making their software compatible with existing browsers.
https://www.readycloud.com/accounts/password/reset/
Try clearing your browser cache or using a different browser ( eg chrome )
I have the same problem with readycloud "losing" the device even though it is accessible via RAIDAR. I have an open support case about this and other issues. I would suggest you open a support case as well - even if you regain access. Netgear need to fix this. The more of us who report the problem the more important it should become for them to take the problem seriously. They keep telling me to try a different browser, when really they should be making their software compatible with existing browsers.
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