Forum Discussion

Aspirant

Oct 20, 2016

Cannot upload via Safari Browser after upgrade to macOS Sierra

After upgrade to macOS Sierra, I can no longer upload using Safari browser. Where the progress bar would normally be, I just get a "Failed to upload" message. Upload via Chrome still works. ...

ReadyCLOUD Portal

JennC

NETGEAR Employee Retired

Oct 24, 2016

Hello dellwilson,

We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.

If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.

The Netgear community looks forward to hearing from you and being a helpful resource in the future!

Regards,

dellwilson
Aspirant
Oct 24, 2016
My issue is not resolved.

My model number is ReadNAS 102 and firmware version is 6.6.0.

Dell
- JennC
  NETGEAR Employee Retired
  Oct 24, 2016
  Hello dellwilson,
  
  How exactly do you access and upload files using web browser? Please provide complete description of the problem as well as the version of Safari web browser and if you have tried other web browsers.
  
  Regards,
  - dellwilson
    Aspirant
    Oct 25, 2016
    Steps to reproduce...
    
    1. Open ReadyCloud in Safari Version 10.0 (12602.1.50.0.10).
    2. Navigate to desired upload folder (e.g. Pictures/SomeFolder)
    3. From Finder, drop file on to folder contents area in browser.
    
    Same steps work in Chrome.
    
    See a recording of my performing this action in Safari and then Chrome in this QuickTime Movie: https://intergraph.box.com/s/g8b9vxr3chyispeq5zqg8qwh2vlubxs4