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Forum Discussion
mharrison
Jun 11, 2017Aspirant
Can't get ReadyCloud to work
I have a RN3220 that I'm trying to setup ReadyCloud on and and not having any success... :( When turned on I get a green tick for the Internet access but after a while the spinning icon next to that...
mharrison
Jun 11, 2017Aspirant
Hi - It's 6.7.4 - updated about a week ago - had the problem both before and now.
JennC
Jun 12, 2017NETGEAR Employee Retired
Hello mharrison,
Can you try adding 8.8.8.8 as secondary DNS on the admin page of ReadyNAS?
Regards,
- mharrisonJun 13, 2017Aspirant
Hi - Added to NAS and no difference... :(
Also tried adding it to my router and then adding my router's IP a.s a DNS source on the NAS as I beleive the router will forward the DNS quieries/replies.
Still no joy ... :(
- JennCJun 13, 2017NETGEAR Employee Retired
Hello mharrison,
Is the NAS connected directly to the router or there is a switch between? Is the NAS' IP address in the same subnet of the computer and the router? Please check if the NAS is getting on the Internet by loading available apps and see if you can install a simple one.
Regards,
- mharrisonJun 14, 2017Aspirant
Hi,
It's connected to a switch, then to the router. the inbuilt f/w in the router is disabled (allow all).
I've got a coule of apps installed on the NAS and they work fine (a forum and a photo gallery)
I can ftp to/from it without issue from anywhere on the internet and have several users that copy files to/from it regularly.
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