Forum Discussion

Aspirant

Mar 21, 2020

Can't give full access to ReadyCloud user RN212 OS 6.10.3

Can't give full access to ReadyCloud user RN212 OS 6.10.3 I have a problem and hope for help. From ReadyCloud I send an invitation to another user ReadyCloud. He accepts the invitation to the fol...

Marc_V

NETGEAR Employee Retired

Mar 22, 2020

LVictor

Welcome to the Community!

Can you try removing the user first and then toggle the ReadyCloud service on the NAS, then re invite the user afterwards. Please make sure as well that the Internet and Service indicators are on Green under the Cloud Tab of the admin page.

Sandshark is right though if you are trying to share a Home share folder. it should be a different share. You will have to follow what he suggested if this is the case.

HTH

Regards

LVictor

Aspirant

Mar 31, 2020

Hello! Thanks. No, I didn’t invite a local user, but a cloud one. It only helped to reset access rights to this resource.

Regards,

Victor

JohnCM_S
NETGEAR Employee Retired
Mar 31, 2020
Hi LVictor,

Do you still have the same issue after re-inviting the user?

Please also try resetting the permissions of the shared folder. You can do that by logging in to the local admin page of the NAS then go to file access tab of the shared folder settings.

Regards,
- LVictor
  Aspirant
  Apr 01, 2020
  Hello! Thanks. I wrote how I solved this problem.
  
  regards,
  Victor