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nglshmn's avatar
nglshmn
Tutor
Nov 08, 2018
Solved

Can't log in to ReadyCloud - need to delete cloud user.

I have a ReadyNAS 314 that has, in the past, been connected to ReadyCLOUD. After some difficulties with it, and having to wipe volumes etc I am left with a username in the cloud users tab, but the NA...
  • Retired_Member's avatar
    Retired_Member
    Nov 19, 2018

    Hello

    It seems you have not unregistered ReadyCLOUD completely last time,so you will not be able to register the same account to ReadyCLOUD because the account is still saved in /etc/passwd

     

    There is an easy way to delete ReadyCLOUD account information completely in ReadyOS

    The steps as follow:

    Register a new MyNETGEAR account in http://readycloud.netgear.com

    Use the new account to register ReadyCLOUD in ReadyNAS admin console

    unregister ReadyCLOUD and use  your old MyNETGEAR account to register ReadyCLOUD again.

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