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Forum Discussion

iain_nz's avatar
iain_nz
Aspirant
May 21, 2016

cant see any readynas devices after readycloud downgrade

i have upgraded all my devices to 6.5.0 and "upgraded" my readycloud now none of my devices show up in the readycloud. i have contacted support and as per usually they are there helpful selves. they ...
ReadyCLOUD Portal
BrianL2's avatar
BrianL2
NETGEAR Employee Retired
May 23, 2016

Hi iain_nz,

 

Could you check this page and tell me if it suffices? If the accounts (ReadyCLOUD and MyNETGEAR) were successfully merged you need to re-login them to your ReadyNAS system under the 'cloud' tab.

 

 

Kind regards,

 

BrianL
NETGEAR Community Team

 

 

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