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Forum Discussion
horia747
May 01, 2016Aspirant
Can't turn on ReadyCloud
Once again someone else that can't turn on ReadyCloud... Although my serial numbers match unlike people in the other dicussions. I try enabling ReadyCloud on the admin page, it gives me the m...
mdgm-ntgr
May 02, 2016NETGEAR Employee Retired
There are multiple possible reasons why ReadyCLOUD may not be turned on.
One of them is the one you've seen in some other threads.
If you've set a static I.P. on the NAS have you checked to make sure that the DNS Server addresses are specified correctly?
Can you try turning on ReadyCLOUD again, then download your logs and send the zip file in (see the Sending Logs link in my sig)?
- horia747May 02, 2016Aspirant
Hi,
Thanks for getting back.
No I have not set a static IP address. I've sent a PM with the logs attached.
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