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Forum Discussion
Can't turn on ReadyCloud
Once again someone else that can't turn on ReadyCloud... Although my serial numbers match unlike people in the other dicussions. I try enabling ReadyCloud on the admin page, it gives me the m...
Hi All,
My Nas device also stopped working in the middle of a file transfer last night.
Trying to go through readycloud i am told that the device is offline or not connected.
AT the time the broadband (BT) failed but i managed to get that working again but still i can't get the NAS drive online. Wifi is working for everything else.
The NAS drive DLNA is working becuase i can still stream videos. I just can't access the thing through readycloud.
I'm new to this stuff... Any ideas??
Hello WWS,
Welcome to the community!
Are you getting red X mark under Cloud for Internet and/or Services? Make sure the Internet still works on the router where the NAS is. If the NAS is connected to a switch and the switch is connected to the router, check the connection between the switch and router. If all are okay with the router and switch, try setting 8.8.8.8 as secondary DNS in the admin page of the router.
Regards,
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