NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Can't turn on ReadyCloud
Once again someone else that can't turn on ReadyCloud... Although my serial numbers match unlike people in the other dicussions. I try enabling ReadyCloud on the admin page, it gives me the m...
horia747
Are you using a public IP address for the NIC in your NAS?
Looks like the cloud services are restarting constantly.
UPnP has some difficulty connecting.
You may wish to check both your NAS configuration and your router configuration.
Hi mdgm,
No I havent set up a public IP address. Unfortunately I do not own the network I am on and so I am not able to configure router settings. I contacted the company and they said it should work but cant guarantee it. As mentioned in a previous post, readycloud was working a few months ago before a firmware update.
Unfortunately, if you can't control the router settings, the problems you are experiencing may be specific to a change in network settings. Someone may have turned off PnP, or blocked a port, preventing you from accessing the device remotely. I think a rundown of your exact configuration would be helpful.
Hi,
Sadly I cannot give you the exact network configuration as the vast majority is completely invisible to me. I have the NAS connected to my own switch that is connected to my computer and the wired network here. Is there anything specifically that I can do to give you more information about my network? Once again I don't understand how it used to work on the network before the update. True there could have been a change in the network configuration but this is unlikely.
Thanks,
Horia
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
