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Forum Discussion
horia747
May 01, 2016Aspirant
Can't turn on ReadyCloud
Once again someone else that can't turn on ReadyCloud... Although my serial numbers match unlike people in the other dicussions. I try enabling ReadyCloud on the admin page, it gives me the m...
Newsat11
May 13, 2016Luminary
Try this...
- Turn off ReadyCloud from the NAS admin screen.
- Change the network setting for both Eth0 and Eth1 to DHCP.
- Activate the ReadyCloud Service from the NAS admin screen.
- Check the status of ReadyCloud service in the top left-hand corner of the admin screen. Both Intenet Available and Services Available shoud both have a green checkmark next to them.
- If both items show the appropriate status proceed to step 5.
- If both items do not show as Available, enter the anti-virus menu and attempt to update the anti-virus library. If your ReadyNAS is not receiving an internet connection this action will fail, and this indicates you have a larger network configuration problem.
- If Internet Available has a checkmark but Services Available does not, your problem is specific to ReadyCloud. If this is the case I will have to write out another solution for you.
- Actively monitor the service status of ReadyCloud for a couple of days, if the problem happens again, reach out to me and I will tell you how to fix it permanently.
- horia747May 13, 2016Aspirant
Hi,
I followed the steps and I am still having the same issue.
Internet and services are green but when I toggle the ReadyCloud service it still does not activate despite also trying to turn off ReadyDROP and ReadyNas Remote, before toggling readyCloud.
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