NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
speedliner
Oct 22, 2015Guide
Changed NAS102 to static IP and ReadyCloud reports no registered devices
Hi Folks, This is probably a simple fix, but I can't find a parameter or existing entry to help get me back on track. I recently setup a new RN102 and all was working fine including maped deskto...
StephenB
Oct 22, 2015Guru - Experienced User
Did you remember to set the DNS server addresses when you changed to static IP addresses?
Often people forget to do that (its on a different tab), and it will cause the problem you are seeing.
FWIW, its better to use address reservation in the router, and keep the NAS set to use DHCP.
speedliner
Oct 22, 2015Guide
Yes, I did set that to the router's address.
- StephenBOct 22, 2015Guru - Experienced User
speedliner wrote:
Yes, I did set that to the router's address.
Try checking for a firmware update, and see if it can find the server.
You can also try 8.8.8.8 as the DNS server address, and see fi that resolves it.
- speedlinerOct 23, 2015Guide
I've tried some of the suggestions here. I've removed the static IP for the NAS and reserved an IP address for it in the router. Rebooted both and I can log into the NAS and verify that it has the reserved IP address.
ReadyCloud still can't find it though. I can't find a way to have ReadyCloud reconfigure, or clear a local configuration. No idea where the problem may be. Starting to think I should just return to my Windows Server. This is a PITA. Doesn't seem like it should be so difficult to resolve.
Thanks in advance for any other suggestions.
Rob
- BrendanMOct 23, 2015NETGEAR Expert
Can you click on Check for Updates like StephenB suggested? This is a quick test to verify that the NAS can access the internet.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!