NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
rirest
Jul 30, 2019Follower
Changed network location
Please Help! Hi, I just recently moved, got a new router with my cable company. My gateway was 192.168.0.1, and my last gateway was 192.168.168.1 So I changed setting in router to 192.168.168.1 M...
Sandshark
Jul 31, 2019Sensei
RAIDar should be able to find the NAS, even if it's not in the right sub-net and tell you what it's IP address is. One exception could be if two devices are trying to use the same address (which is a hazard of reserving an IP address in the NAS itself).
If you can't work it out, an OS re-install will set the NAS back to using DHCP to get an IP address (and also reset the password to the default). Just take care to do an OS re-install, not a factory reset (which wipes your data).
Once you do get it worked out, it is better to do an address reservation in the router. Then a router change doesn't create this issue (you just need to find the new address via RAIDar).
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!