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currently you have no registered or shared devices
I registred my nas when I first bought it a while ago. I set up readycloud but haven't used it for a some time. Now whereever I log on it says I have no devices registered, e.g. "There are no product...
HI tkeithh
As discussed leaving and rejoining the NAS on ReadyCloud should have resolved the issue. You are correct, it's like refreshing the connection of the NAS to your ReadyCloud account.
HTH
Regards
Do you recall when you first set it up?
If you did that before May 17, 2016 then there is an account migration step that you might have missed. https://kb.netgear.com/30599/How-do-I-upgrade-my-ReadyCLOUD-account-if-I-have-a-MyNETGEAR-com-account
Hi - first thanks for getting back so quickly, much appreciated. However, I ran through the process to bind the two accounts but still get the error. I tried registering my nas again but still get the error "Error: Something went wrong! Please try again". It's not explicitly saying that my nas is already registered though.
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