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Solved
currently you have no registered or shared devices
I registred my nas when I first bought it a while ago. I set up readycloud but haven't used it for a some time. Now whereever I log on it says I have no devices registered, e.g. "There are no product...
HI tkeithh
As discussed leaving and rejoining the NAS on ReadyCloud should have resolved the issue. You are correct, it's like refreshing the connection of the NAS to your ReadyCloud account.
HTH
Regards
Hi - I can log into my account. I've also created a new account and I can log into that as well.
When I try and log onto to my readycloud from my PC or phone it's telling me I have no devices. I've migrated to the new account.
OK now sorted. A solution from Mark_V. Many thanks.
It was as simple as clicking to leave readycloud from the admin page. Then rejoin readycloud.
I should have been able to work that one out. It's like the old cookie of "swich it off and then back on again".
HI tkeithh
As discussed leaving and rejoining the NAS on ReadyCloud should have resolved the issue. You are correct, it's like refreshing the connection of the NAS to your ReadyCloud account.
HTH
Regards
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