NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Device Communication Error at Discovery
I recently had my Nas replaced after 12 months under warranty following what turned out to be an internal a technical issue. I have only recently tried to set up the replacement Nas on my home netwo...
Hello wsirhcm,
If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” so others can be confident in benefiting from the solution.
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,
Chris:
If I am understanding your posts, it sounds like you are having an issue very similar to one I had. If you know the IP address of your ReadyNAS, I think you can skip the Discover function and just set up the ReadyNAS manually.
Open a browser window and enter 192.168.0.11/admin , which should bring you to the Admin Log-In box. The default IS is admin and the default password is password.
Once you sign in you should be able to set the time zone and change the unit name (if you want to). Click on the Cloud tab and you can then turn on ReadyCloud and enter your MyNetgear credentials.
That should be all you need to do to get the unit up and running and connected to ReadyCloud.
Hope that helps.
Regards,
David
David,
Thanks for your suggestion. Sorry for not replying sooner to report progress..
I had tried doing this previously to no avail.
However following your post, I tried logging onto the nas again using Chrome via '192.168.0.11/admin' which suddenly seemed to work fine.
I was able to updated the firmware to 6.5.1 and everything seemed OK for a few days. I backed up about 1.5 Tb using 'drag and drop'.
Suddenly today I cant log onto the nas using the above method, or via readycloud/mynetgear.
I have rebooted both the router and the PC but stil cannot 'see' the nas. [I dont get to the log on page].
Any further ideas / suggestions?
Try downloading RAIDar, and see if your NAS IP address has changed. It should also give your some status information.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
