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Forum Discussion
wsirhcm
Aug 06, 2016Aspirant
Device Communication Error at Discovery
I recently had my Nas replaced after 12 months under warranty following what turned out to be an internal a technical issue. I have only recently tried to set up the replacement Nas on my home netwo...
- Aug 31, 2016
Hello wsirhcm,
If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” so others can be confident in benefiting from the solution.
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,
wsirhcm
Aug 26, 2016Aspirant
David,
Thanks for your suggestion. Sorry for not replying sooner to report progress..
I had tried doing this previously to no avail.
However following your post, I tried logging onto the nas again using Chrome via '192.168.0.11/admin' which suddenly seemed to work fine.
I was able to updated the firmware to 6.5.1 and everything seemed OK for a few days. I backed up about 1.5 Tb using 'drag and drop'.
Suddenly today I cant log onto the nas using the above method, or via readycloud/mynetgear.
I have rebooted both the router and the PC but stil cannot 'see' the nas. [I dont get to the log on page].
Any further ideas / suggestions?
StephenB
Aug 26, 2016Guru - Experienced User
Try downloading RAIDar, and see if your NAS IP address has changed. It should also give your some status information.
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