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Forum Discussion
KayZak
Nov 15, 2016Aspirant
Getting Errors: X Service Unavailable; Cannot Attach Device. Try Again LAter
Hi, I have had nothing but problems with my ReadyNAS'es. I recently purchased a second ReadyNAS RN102. Both ReadyNAS RN 102's are running on OS 6.6.0 and are on the same network. I have done eve...
JennC
Nov 16, 2016NETGEAR Employee Retired
Hello KayZak,
I think you have done all the basic. I checked your profile and found that you still have support warranty, I guess it is best you contact support to get you escalated to higher tier for remote assistance.
Regards,
KayZak
Nov 16, 2016Aspirant
Hi,
Thanks for trying. They wont help me. They want me to pay $75 to fix major issues in a new product. Not happy.
- JennCNov 16, 2016NETGEAR Employee Retired
Hello KayZak,
Which NAS has this problem? Is it the one that ends with CCA or E77?
Regards,
- KayZakNov 17, 2016Aspirant
JennC Both are having seperate issues. I'm not on site right now so I'm not sure how to get that information.
- JennCNov 17, 2016NETGEAR Employee Retired
Hello KayZak,
I asked because one of them has expired support warranty and really needs contract and the other still has support warranty that is entitled to get support. I suggest you get the logs sent to Deniro, that is going to be a big help.
Regards,
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