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Forum Discussion
FIT-OJanicki
May 19, 2016Aspirant
HELP - Former ReadyCloud users cannot see shares after My.Netgear migration
Good morning, ReadyCloud is effectively down and unusable for my client. Would appreciate any help you can provide ASAP! The day of the dreaded My.Netgear migration arrived. I was able to s...
kohdee
May 19, 2016NETGEAR Expert
The binding of a ReadyCLOUD account to a NETGEAR account is considered a permanent merge. There is no 'undo' or 'swap' feature.
After your friends migrated their account, were they prompted to confirm their account via e-mail?
You can create new NETGEAR accounts directly from the readycloud.netgear.com sign in screen. Click "Create Account", but I think this is unnecessary.
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