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problems to migrate ReadyCLOUD account
I have problems with an account is migrated in theory , but something has failed , when added to the nas , email me the user continues to appear and not as old accounts .
only occurs with an account
Hello ceitix,
I was told that these accounts cannot be deleted. Since that account name has no registered Netgear product then I guess it should be okay to just not to use it then with ReadyCloud and use the new one you created.
Though, I am still waiting for other answers about it.
Regards,
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Hello ceitix,
I apologize but I do not clearly understand what you are trying to say what exactly happened.
You need to have 6.5.0 version on your ReadyNAS.
Anyway, here's how should be, update the the firmware first of your ReadyNAS to 6.5.0. If you already have ReadyCloud entered in the admin page, do not remove it. Once update is done, upgrade your ReadyCloud account to myNetgear account. The ReadyNAS will automatically change the ReadyCloud account entered in the Cloud tab to the myNetgear account, make sure the ReadyCloud account you upgraded is the same one that you entered in the Cloud tab.
Regards,
hi JennC, thanks for your help
this is the situation:
migrate nas firmware to version 6.5.0 > DONE OK
migrate my account readycloud to mynetgear > DONE OK and I see the shared content
migrate another account using my family > DONE OK and I see the shared content
migrate another account using my family > DONE OK BUT and I DO NOT SEE the shared content (I think there was some problem in migrating this account)
if I go into administrator mode my nas I see the shared folders when users have access to the account of the problem appears the "user" and not "the email" as they appear migrated accounts shown, so I think that despite appearing Migrated , there is a problem with that account...
I also tried to remove the account from readcloud web entering with my account manager, but could not, I still appears, I can only change the permissions to that account
thank you :)
the problem with images
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