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SvenF's avatar
SvenF
Tutor
May 09, 2016
Solved

migrate ReadyCLOUD account doesn't work

I got several E-mails to migrate my used readyCloud account to a single-sign-on (SSO) account.

 

I used the "how to do's", such as:

"After the transition, when you visit ReadyCLOUD, you will be prompted to migrate to a MyNETGEAR account.

During the migration, you will be asked to enter your existing ReadyCLOUD account credentials.."

 

Nothing happens like that. I can't find any hint for the "transition".

 

Does anyone know what I have to do?

 

best regards,

S.F.

ReadyCLOUD Portal

4 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User
    May 09, 2016
    SvenF wrote:

     

     

    Does anyone know what I have to do?

     

    Wait for the transistion to happen.  Then follow the instructions.

    • SvenF's avatar
      SvenF
      Tutor
      May 09, 2016

      wow,

      thanks for the quick reply!

       

      that means, I just have to be patient?

       

      • StephenB's avatar
        StephenB
        Guru - Experienced User
        May 09, 2016
        SvenF wrote:

        that means, I just have to be patient?

         

        For now, yes.

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