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Forum Discussion
HELP - Former ReadyCloud users cannot see shares after My.Netgear migration
Good morning, ReadyCloud is effectively down and unusable for my client. Would appreciate any help you can provide ASAP! The day of the dreaded My.Netgear migration arrived. I was able to s...
Thank you kohdee. Apologies for the delayed response as I have been on holiday.
I figured that there was no way to revert, but perhaps we can arrange a purge of all ReadyCloud and My.Netgear accounts for this customer? If this is possible, I can PM you the details for the customer. This would let us build fresh new accounts in My.Netgear.
Beyond this, I appreciate any other ideas you may have.
Thanks,
Oscar
Hope you enjoyed your holiday.
Perhaps you should open a support case.
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