Forum Discussion

BrianM1950

Aspirant

Nov 23, 2013

Invited cloud user gets no registered devices

RN10400 OS 6.1.4 2x3TB WD Red I have set up the above machine successfully using the readycloud discovery process and have no problem accessing it using the admin user via readycloud or any of the...

Aspirant

Dec 02, 2015

I 've tried to complete the confirmation. With these browsers. I.e., Firefox, and chrome. None of which worked. I'm gonna try and see if I can get through using safari for Windows.

BrianL2

NETGEAR Employee Retired

Dec 03, 2015

Hi Wickedflies,

You may also want to send another invite on another email and see if the same behavior happens.

Kind regards,

BrianL
NETGEAR Community Team

Bell98
Guide
May 31, 2016
I had same problem - clicked link - ReadyCloud continued stating "You have no registered devices". I use Thunderbird as my mail client. When I copied "link location" (right click the link) from TB and pasted it into web page it all started happening and the ReadyNas was recognised. (Sadly still can't access shares due to some other problem)
- BrianL2
  NETGEAR Employee Retired
  Jun 14, 2016
  Hi Bell98,
  
  Does your admin ReadyCLOUD account have the same problem? Also, do you have private home shares in all your ReadyCLOUD users?
  
  Kind regards,
  
  BrianL
  NETGEAR Community Team
  - thehelpdesksf
    Aspirant
    Jun 15, 2016
    I'm having the ssame issues.