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Forum Discussion

beowoulf's avatar
beowoulf
Aspirant
May 18, 2016
Solved

ios and ready cloud

Just did ios software update for ready cloud and app does not work. It immediately closes when opened and if you go to running apps and open it again it will close completely. This happens on new and ...
ReadyCLOUD Portal
  • beowoulf's avatar
    beowoulf
    May 30, 2016

    New software update in App Store available.  Bug fixed, works great now.  Thank you Netgear.

LaTower's avatar
LaTower
Aspirant
May 30, 2016

Now works :) Thanks.

BrianL2's avatar
BrianL2
NETGEAR Employee Retired
May 30, 2016

Hi frisoco,

 

Can you update the ReadyCLOUD mobile app on your iOS devices (version 1.5.8) and see if you'll be able to access your ReadyNAS files?

 

beowoulf LaTower Thanks for providing feedback on the latest mobile app update.

 

 

Kind regards,

 

BrianL
NETGEAR Community Team

  • frisoco's avatar
    frisoco
    Aspirant
    May 31, 2016

    Hello Brian,

     

    I updated yesterday, and things are working like a sunshine again.

    thanks a LOT!

    thumbs up for netgear!

     

    kind regards,

    frisoco

    • BrianL2's avatar
      BrianL2
      NETGEAR Employee Retired
      May 31, 2016

      Hi frisoco,

       

      We appreciate your feedback and for letting us know that the recent ReadyCLOUD app update for iOS has helped resolve your issue If your issue is now resolved. We look forward to hearing from you more and be a helpful resource in the future!

       

       

      Kind regards,

       

      BrianL
      NETGEAR Community Team

      • Kberna1376's avatar
        Kberna1376
        Apprentice
        Jun 06, 2016

        Ios app shows my 104 as "Connected (Readycloud)"

        my 204 shows "Connected (VPN)

         

        What is the meaning?  Should both read VPN, or Readycloud, or does it matter?

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