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Forum Discussion

the_Agent's avatar
the_Agent
Guide
May 23, 2016
Solved

iPhone App can't connect

Hi there,   i activated ReadyCloud for the first time yesterday on my NAS204 (OS 6.5.0) and downloaded the new App (V1.57). After starting the App, my NAS is found and marked Online. After tapping ...
Mobile client
  • the_Agent's avatar
    the_Agent
    Oct 07, 2016

    Hi there, everything is working fine now with ReadyNAS OS 6.6.0 and the iPhone App 1.5.9. The ReadyNAS OS Update fixed the Problem for me.

JRReadyNAS's avatar
JRReadyNAS
Aspirant
May 23, 2016

Same problem here.

JennC's avatar
JennC
NETGEAR Employee Retired
May 24, 2016

Hello the_Agent,

 

Please make sure the ReadyCloud account you logged in is upgraded to myNetgear account. It is in an email format.

 

To those who are already logged in, log out first, go to Settings tab > Sign out. Then log in using your upgraded ReadyCloud account.

 

Regards,

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