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Forum Discussion
Solved
iPhone App can't connect
Hi there, i activated ReadyCloud for the first time yesterday on my NAS204 (OS 6.5.0) and downloaded the new App (V1.57). After starting the App, my NAS is found and marked Online. After tapping ...
Hi there, everything is working fine now with ReadyNAS OS 6.6.0 and the iPhone App 1.5.9. The ReadyNAS OS Update fixed the Problem for me.
I changed my password and relogged into the app but nothing changed.
Hello the_Agent and wirelesstechguy,
Can you both check please if you can access the folders/shares when getting to readycloud.netgear.com with the same login?
Regards,
Doesn't work either.
Hello the_Agent,
Are you using the main ReadyCloud account that you logged in to the admin page to enable ReadyCloud?
Are you getting any error messages? Click Manage tab if you are using the main account.
Regards,
I'm using the same accout. No Error Messages, it just can't connect.
I think the Problem is my Internet Provider. I'm on IPv6 / DSLite. Same Problem in PLEX, no chance to get through.
I tried that and worded no problem, I can see folders and files when I loging through the web portal for readycloud. The app was the only issue and since I changed the password on mynetgear account all is working fine.
I had the same issue for an Android user, but I was forced to change the password at one point because the user forgot it and it worked right after that. So not sure if that was related.
but as I said all is working right now.
Hello,
the NAS is online, I can download apps.
I did the following:
- Proxy Settings are off
- Encryption is off
- I changed my MyNETGEAR Password
- I deleted the iPhone App and reinstalled it
I't still doesn't work. I see my NAS in the iPhone app but can't get a Connection or see any folders.
Greetings
Wolfgang
Same problem and tried all the same things. I didn't have a problem with the old app
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