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jmel's avatar
jmel
Aspirant
Aug 20, 2021

Is there an upload file size limit?

As subject states. When uploading via the readycloud.netgear.com page, large uploads work fine. When uploading via readycloud when remote, uploads fail.

 

There is no detailed error, just failed to upload.

 

I suspect there is a limit, but the engineers decided to keep us in the dark as to what that is. It's hardly a good solution for backup and sharing remotely if there are arbitrary limits that are not documented, nor are they spelled out in an error message.

 

What is the upload limit, and why?

14 Replies

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  • Specifically, a file around 3 gigs fails. Another file around 6 gigs fails.

     

    Smaller files around 1.7 gigs have uploaded just fine.


  • jmel wrote:

    When uploading via readycloud when remote, uploads fail.


    Just to be clear - uploading through web browser via readycloud.netgear.com when outside the NAS network is failing?

     

    How are you connected, what browser, what OS?

    • jmel's avatar
      jmel
      Aspirant

      Yes, outside network, through the web interface. Any browser. Windows 10. Also, tried on android, same thing.

       

      Seems to be a portal issue. If someone said "I've uploaded 5 gigs that way, no problem", at least I'd feel more confident it was a local issue, but I don't think it is.

      • aks-2's avatar
        aks-2
        Apprentice

        I can try in a few days - I need to go remote and get wifi (I should be able to try Sunday).

         

        Now I am curious to know if ReadyCLOUD is used only to initiate the connection to the NAS, or if all data also travels via the ReadyCLOUD portal?

         

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