Forum Discussion

Aspirant

Jul 18, 2016

Solved

MyNETGEAR account, ReadyCLOUD, and ReadyNAS Duo v2

I have a ReadyNAS Duo v2 (RND2000v2) that I have been using successfully for quite some time with ReadyNAS Remote and an older version of ReadyCLOUD. I received an email from Netgear stating that I ...

ReadyCLOUD Portal

BrianL2
Jul 21, 2016
Hi mstay,

Welcome to the community!

There's no need for that. Just log in using your old ReadyNAS remote ID and the new password (that you've entered during the migration).

Hope this helps!

Kind regards,

BrianL
NETGEAR Community Team

BrianL2

NETGEAR Employee Retired

Jul 21, 2016

Hi mstay,

Welcome to the community!

There's no need for that. Just log in using your old ReadyNAS remote ID and the new password (that you've entered during the migration).

Hope this helps!

Kind regards,

BrianL
NETGEAR Community Team

mstay
Aspirant
Jul 22, 2016
Thank you for the advice. That worked well and I can now once again access my shares through ReadyNAS Remote.
- az_uk
  Aspirant
  Jul 29, 2016
  Hi all,
  
  I have a similar issue.
  
  I have two Nas drives - the newer of the two I can access through Ready Cloud. I am unable to access the older one. I tried entering the new details but it only shows the new drive. Please help!!!
  
  Let me know if you need any more information from me.
  - StephenB
    Guru - Experienced User
    Jul 30, 2016
    az_uk wrote:
    
    I have two Nas drives - the newer of the two I can access through Ready Cloud. I am unable to access the older one. I tried entering the new details but it only shows the new drive. Please help!!!
    
    You could of course just type the model information and firmware, and ignore the model dropdown :smileyhappy:
    
    ReadyCloud is only for ReadyNAS that run 6.5.x firmware. It won't work with older 6.x firmware, and it won't work with 4.x or 5.x either.