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Forum Discussion
Network error on readycloud app
Firmware 6.9 Readycloud app v1.4 When I try to log in via the ReadyCloud App (v1.4, OSX) I get "Network Error. The ReadyCloud server is not available". I can connect via the web portal, can access ...
Still no solution for this and it looks like I'm not the only one. I have no idea how to get the readycloud app working again, and this is critical for me to be able to use the NAS the way I need it to.
Has anyone discovered a fix? I've reinstalled the app, checked every setting I can. I don't have a good understanding of what the ReadyCLOUD server is. Is that my NAS, or is that something at netgear? If the latter, I dont see how I can fix this myself.
Any thoughts? Or do I have to pay for service to solve this? Doesn't seem right.
Hi all,
A new version for the Readycloud app for the MacOS has been released on our Readycloud portal. This version has fixed the account sign in issue.
Regards,
JohnCM_S
NETGEAR Community Team
Thanks JohnCM_S.
But it didn't upgrade for me from inside the app (v1.4 -> check for updates). Despite trying twice, I was still in v1.4 and could not login. I had to go find it on netgear (https://kb.netgear.com/20684/ReadyNAS-Downloads#readycloud) and install, but at least it seems to be working now.
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