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Forum Discussion
Retired_Member
May 18, 2016no access NAS on ReadyCloud after 6.5.0 update
I'm getting the same problem. Have migrated my account however now says ReadyNAS is offline, which it isn't.
mdgm-ntgr
May 18, 2016NETGEAR Employee Retired
Is your ReadyNAS updated to the production 6.5.0 release?
Retired_Member
May 18, 2016Yes just updated this morning when prompted by my nas
- PrestonMayMay 18, 2016Aspirant
I too have made the upgrade to 6.5 and merged my account and am showing offline. I also upgraded my readycloud client as it suggested.
I am afraid to update our Nas at the office at this time due to this, if I do and it goes down It will be a big mess.
- JennCMay 18, 2016NETGEAR Employee Retired
Hello SimonABrown and PrestonMay,
I suppose you both are trying to access the admin page. Can you still get to the shares?
How long have you waited for the update to finish and how's the LEDs?
When you go to readycloud.netgear.com and log in using the upgraded ReadyCloud account, what do you get?
Regards,
- Retired_MemberMay 18, 2016
When I login I can see the NAS, which I double click on it, it says it is offline, check power and internet connectivity.
I can still access it from the local IP address fine, this only happens fromm readycloud.netgear.com using the upgraded account.
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