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Forum Discussion
no access NAS on ReadyCloud after 6.5.0 update
I'm getting the same problem. Have migrated my account however now says ReadyNAS is offline, which it isn't.
What was your original firmware, 6.0.x?
You can confirm by checking the initrd.log file in the System logs.
Hi
the previous version was 6.4.2
Hey Guys,
I have had the above problems with not being able to log in post 6.5.0 firmware up grade but mine has been caused by a different problem.
My user account was deleted by the system 16 seconds after the firmware was upgraded. This has effectively taken out all the shares to the data I had on the system. One section of the interface advises that the whole disk is free but then in Volumes it advises that there is a data volume of 1.3tb.
Copy of my logs below:
Sun Jun 12 2016 19:15:44 Account: User gavinfitt was deleted. Sun Jun 12 2016 19:15:28 System: Firmware was upgraded to 6.5.0. Sun Jun 12 2016 19:15:28 System: ReadyNASOS background service started. Sun Jun 12 2016 19:11:41 System: The system is rebooting. Can you please advise how I am going to fix this. I can recreate the shares but how can I map to them ????
My fear is that I will have to manually copy data from system to another location and then back again. No there are no backups as the drives are mirrored so a failing drive can be replaced and then copied across. Just didnt expect a firmware update to wipe out the user accounts.
Cheers
Gavin
GKR2009 wrote:
Hey Guys,
I have had the above problems with not being able to log in post 6.5.0 firmware up grade but mine has been caused by a different problem.
My user account was deleted by the system 16 seconds after the firmware was upgraded. This has effectively taken out all the shares to the data I had on the system. One section of the interface advises that the whole disk is free but then in Volumes it advises that there is a data volume of 1.3tb.
Were these really "shares"? Or were they just sub-folders in the user's home folder.
Can you attach screenshots of the share list and the volume page?
Also, was this a local account, or a ReadyCloud account? I am guessing the latter.
GKR2009 wrote:
No there are no backups as the drives are mirrored so a failing drive can be replaced and then copied across.
Now you've learned one reason why RAID is not enough to keep your data safe. There are other scenarios where RAID either fails or doesn't apply.
If your data was in subfolders on the home share, then you probably need help from Netgear support. Likely they will charge (and a data recovery contract might be needed).
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