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Forum Discussion
No readycloud device managed by your netgear account? (second account loses contact)
Please can someone help me? Myself and my partner have been using readycloud without problem for as long as i can remember, but since the update to 6.5.0 its a total disaster. Basically my user accou...
Hi JohnL83,
Does .org part of the domain name of her e-mail address? If possible, let's try to use a newly created account just to check if the behavior is consistent to secondary or invited users.
Kind regards,
BrianL
NETGEAR Community Team
Hi Brian,
Her email is @gmail.com. i have created a new account with @hotmail address and she can see the nas with a handshake but no shares even though she has read/write to about 6. I think there is a local user with the same mail address so will check when i get in. but for now it looks like the gmail account is corrupt. is there a way to delete an account with mynetgear?
Thanks
John
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