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Solved
no registered devices
There are no satisfactory answers thus far in the community about solving no registered devices for a readynas 10400 readycloud is activated on the nas port 6200 is open on the router firewall a...
All fixed.
Thanks to Jie and Framer.................I now have access to my files on mobile.
All worked after Jie accessed my comp via team viewer.
The suggestion for me to backup my user's data, remove the account from the NAS, add the account back to the NAS, and then copy the data back seems to have worked for me. This is by no means a convenient process as I had over 1.5TB of data in the account, but it did work. The NAS still shows up when I login to ReadyCloud with the problematic account so it appears that this issue is resolved for me. I hope everyone else who is experiencing troubles in here gets their answers!
With help from mdgm, my ReadyCLOUD access and registration issues appear to have been resolved.
On the CLOUD tab of the web admin page of the ReadyNAS device, I selected the LEAVE button under ReadyCLOUD where MyNETGEAR ReadyCLOUD User Name was shown as signed in. A Leave pop-up window asked "Do you really want to remove your device from ReadyCLOUD?" There was a warning about what would happen if removed, and none of that was going to be a problem for me because I had no other Cloud Users or related data that would be affected. My NAS currently functions just as a Plex and iTunes media server.
I clicked LEAVE. This also toggled ReadyCLOUD from ON to OFF.
(FYI, I then checked the ACCOUNTS tab and noted that there were no longer any Cloud Users shown—although this is not a necessary step in the process.)
Still under ReadyCLOUD on the CLOUD tab, I toggled from OFF to ON. A pop-up asked for my Email and Password to Join with MyNETGEAR Account. After entering the Email and Password, I clicked JOIN. The pop-up window disappeared, ReadyCLOUD switched ON, and my Cloud User showed as signed in.
I clicked on the ReadyCLOUD link, which opened a web browser page to Welcome to ReadyCLOUD. Under Set up a new ReadyNAS, I clicked START. The HOME page of ReadyCLOUD opened, showing the folder structure of my ReadyNAS device. My name also showed up to the right of Learn More in the upper right.
The ReadyNAS device now also shows up in the iOS app of my iPhone and iPad.
Thanks mdgm!
thetedium is this resolved or do you still have issues?
made some progress, the nas is now discoverable in the discover tab of readycloud. Temporarily. Its gone again by next day and I have to press button to discover it again
but home and manage still say I have no registered devices. As does the readycloud app in windows
On the nas management cloud tab, it ticks internet available and services available
Most of my shared folders are anonymous
If I turn readycloud off in cloud tab am I going to lose anything?
Ive sent logs to support
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