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Solved
no registered devices
There are no satisfactory answers thus far in the community about solving no registered devices for a readynas 10400 readycloud is activated on the nas port 6200 is open on the router firewall a...
All fixed.
Thanks to Jie and Framer.................I now have access to my files on mobile.
All worked after Jie accessed my comp via team viewer.
If ReadyCLOUD does not see your device registered, then somehow ReadyCLOUD was registered on your device but not on the server, which is not common, unless you have firewall services blocking connections. Review your firewall logs to confirm what kind of behavior the ReadyNAS is making when you are attempting to connect to the internet with ReadyCLOUD. You can also try removing your device from ReadyCLOUD and trying to re-join ReadyCLOUD with your SSO login.
i press the button and it says discovery on on the nas. It finds it temporarily in the manage tab
nas is allowed through the firewall
When I turned remote diagnostics on for the netgear tech, could you see the NAS?
alrightey, remote diagnostics has been on for two weeks. Any update?
thetedium wrote:
When I turned remote diagnostics on for the netgear tech, could you see the NAS?
Who are you asking? Is there a ticket number, or a request from a specific Netgear person to turn the diagnostics on?
Mdgm asked me to turn it back on. That was three weeks ago
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