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Forum Discussion
mrQQ
Jun 11, 2016Apprentice
OS6, 6.5.0, ReadyCLOUD - Services Offline
Hello, I have RNDU4000 with OS6, running 6.5.0. I wanted to setup ReadyCLOUD, but it says at the top Internet Available, Services Offline. There is a question mark, but I cannot click it, so ...
mrQQ
Jun 11, 2016Apprentice
By the way, in ReadyCLOUD settings I entered 40004 as port for incoming connections, however when I try to telnet to port 40004 on my NAS, it says that connection refused. Could it be that there is a bug in the NAS, and the port is not being changed from default one?
How can I change/verify it via SSH?
DaneA
Jun 13, 2016NETGEAR Employee Retired
Hi mrQQ,
I do not own a ReadyNAS Ultra 4. However, here is my suggestion: connect your RNDU4000 directly to your Router, then kindly try to use the DNS Server provided by your ISP.
Hope it helps :)
Regards,
DaneA
NETGEAR Community Team
- mrQQJun 13, 2016Apprentice
Well, I cannot connect it any way different than it is now, because I have antenna <> router <> nas. As for the DNS, it will not help, because the NAS does seem to be visible on web portal, however, when using Android App it's always Disconnected
- BrianL2Jun 14, 2016NETGEAR Employee Retired
Hi mrQQ,
Can you confirm if you're able to load apps under available apps? Perhaps try to send test e-mail via alerts? I suspect that your ReadyNAS is not going to the internet properly.
Kind regards,
BrianL
NETGEAR Community Team- mrQQJun 14, 2016Apprentice
I am receiving all the alerts properly (disk tests, online offline, etc), and all apps load fine aswell.
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