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rklunder's avatar
rklunder
Aspirant
Mar 26, 2020
Solved

Pioneer Pro upgraded to OS6 cant connect to readycloud.

I have a pioneer pro upgraded to OS6 (currently 6.10.3) whose serial number matches eth0 causing issues connecting to ReadyCloud. Is there a solution I can implement to get the serial number correcte...
  • JohnCM_S's avatar
    JohnCM_S
    Mar 26, 2020

    Hi rklunder,

     

    The fix has been applied. Please check if it has the correct serial number now.

     

    Regards,

JohnCM_S's avatar
JohnCM_S
NETGEAR Employee Retired
Mar 26, 2020

Hi rklunder,

 

We can apply the fix for that. You may take a picture first of the sticker that contains the serial number which is found at the rear panel of the chassis, then send it to me via private message.

 

Regards,

 

 

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