NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
raedyCloud Internet ok, services not available
Hello together I enabled the readyCloud, in my ReadyNas 312 Frimware-Version 6.7.4. In the cloud menu I see the internet connection ist valid "Internet verfügbar" But the Services ar not available...
Hello again:
hear my settings. Both NAS are behind a switcht:
Nas 312:
IP 4 fiexed address
router: my router
DNS: 8.8.8.8, 4.4.4.4, myrouter
IP 6 enabled, DHCP
Cloud Internet OK, Services not availabel
Nas102:
IP 4, dhcp
DNS: my router
Cloud Internet OK, Services OK
Both NAS work fine with the cloud. It seems only that Nas312 shows srevice not available but the service is available.
My Problem is solved. Thanks for your help!
Best regards Marcus
Try adding 8.8.8.8 (google's DNS server) to the DNS server configuration of the NAS.
Thanks for the fast reply.
I added the DNS 8.8.8.8 too.
Saved the network-settings,
turned ready cloud off and on again.
It behaves the same way.
Do i have to make a reboot?
Hello MarcusObergromb,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,Hello MarcusObergromb,
You might want to try firmware version 6.7.5 that has been officially released.
Regards,
Hello together,
sorry for delaying. I had no time to check it earlier.
IP6 is disabed.
NOw the nas is directly connected to the router.
I rebooted the nas.
I checked the mentioned firmware update, but the nas says it has the newest version 6.7.4.
The cloud service is not availabel until now.
Should the 8.8.8.8 be the first DNS or is it sufficient it is the second an my router the first.
I have disabled encryption nothing changed.
Regards Marcus
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
