NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
raedyCloud Internet ok, services not available
Hello together I enabled the readyCloud, in my ReadyNas 312 Frimware-Version 6.7.4. In the cloud menu I see the internet connection ist valid "Internet verfügbar" But the Services ar not available...
Hello again:
hear my settings. Both NAS are behind a switcht:
Nas 312:
IP 4 fiexed address
router: my router
DNS: 8.8.8.8, 4.4.4.4, myrouter
IP 6 enabled, DHCP
Cloud Internet OK, Services not availabel
Nas102:
IP 4, dhcp
DNS: my router
Cloud Internet OK, Services OK
Both NAS work fine with the cloud. It seems only that Nas312 shows srevice not available but the service is available.
My Problem is solved. Thanks for your help!
Best regards Marcus
Hello MarcusObergromb,
Is the IPv6 enabled on the NAS admin page? If so, please disable it then test if you get the same problem.
If it is connected to a switch (and the switch is connected to a router), please try connecting it straight to the router and see if there is any difference.
Welcome to the community!
Regards,
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
